Privacy Policy

At Trading Masters, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our investment courses and services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Contact information (name, email address, phone number)
• Billing and payment details
• Account credentials for our services
• Course enrollment and progress information
• Communication records when you contact us

1.2 Technical Information

• IP address
• Browser type and version
• Operating system
• Device information
• Page views and website navigation
• Referring website or source

2. How We Collect Information

We collect information through:

• Direct interactions: When you complete forms, create an account, enroll in courses, or communicate with us
• Automated technologies: Through cookies, web beacons, and similar tracking technologies
• Third parties: We may receive information from analytics providers, advertising networks, and search information providers

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Personalize content and advertising
• Analyze website performance and traffic
• Enable certain functions and features

You can manage your cookie preferences through your browser settings. Most browsers allow you to block, delete, or receive alerts about cookies. However, blocking certain cookies may impact your experience on our website and limit certain functionalities.

4. How We Use Your Information

We use your information for the following purposes:

• Providing our investment courses and services
• Processing transactions and managing your account
• Communicating with you about our services, updates, and promotional offers
• Responding to your inquiries, comments, or concerns
• Improving our website, products, and services
• Analyzing usage patterns and trends
• Preventing fraudulent activities and ensuring security
• Complying with legal and regulatory requirements

5. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you have explicitly agreed to the processing of your data
• Contractual necessity: When processing is necessary to fulfill our contractual obligations to you
• Legitimate interests: When we have a legitimate business interest in processing your data
• Legal obligations: When we need to process your data to comply with legal requirements

6. Data Sharing and Disclosure

We may share your information with:

• Service providers: Companies that help us deliver our services (payment processors, hosting providers, etc.)
• Business partners: Trusted partners who assist us in providing our services
• Analytics and advertising providers: To help us understand user behavior and optimize our marketing efforts
• Legal authorities: When required by law, court order, or regulatory authority

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Legal obligations that apply to us
• Statute of limitations for legal claims
• Operational necessity

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take appropriate safeguards to ensure adequate protection of your data in compliance with applicable laws.

10. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: The right to know what personal information we hold about you
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request the deletion of your personal information
• Restriction: The right to request restriction of processing
• Data portability: The right to receive your data in a structured, commonly used format
• Objection: The right to object to processing based on legitimate interests
• Withdraw consent: The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

Last Updated: June 1, 2023